PAYMENT, SHIPPING & RETURNS

PAYMENT

We offer the following payment options for local United Kingdom and international (everywhere else) orders: Credit/Debit Card (local plus international orders)
Inter-bank or online funds transfer (local orders only)
Note: All orders will be processed in GBP. If your delivery is outside
United Kingdom, your bank statement will reflect the payment in your local currency
at the latest exchange rate.

 

DELIVERY TIME

Delivery of local orders takes between 2 to 4 working days.
Delivery of international orders takes between 6 to 8 working days.
We ship all orders within two days of receiving them unless the product is on 'Pre-order'.
Pre-order: Products marked as 'Pre-order' are usually under production and take extra 05 to 08 days to deliver.

RETURN & EXCHANGE

If you are not satisfied with your purchase for any reason, we offer exchange and refund under the following conditions:

  • The product is returned within 14 days of its delivery date (for local orders only).
  • The product is returned in its original condition. (Make sure you pack the product properly in an appropriate box. We will not accept responsibility if the products gets damaged along the way Back.)
  • In case of an exchange, the customer will have to pay any difference in the rates in advance or at the time of delivery.
  • The customer will return the product at their own cost.
  • BN may deduct its initial delivery cost from the refund depending on the reason for the refund.
  • It can take up to 10 Days for the refund to be processed. 
  • International customers should contact us on shoppingfox@outlook.com before initiating a return or exchange.